As part of Plans to encourage customers to use digital platform for
payment of postpay bills, the Electricity Company of Ghana (ECG) in West Akyem Municipal of the Eastern Region has moved to the street and vantage Points in the Municipality for Education.
A float led by District Manager, Mr. Twum Asare Richard started at the Main Office in Asamankese to all vantage Points in the District Capital for about five hours to educate customers on the need to use short code and Mobile App to pay bills.
The manager said Users of smartphones can download the app from the Google Play Store or Apple App Store, create an account, add the meter number, and top up or pay bills using mobile money wallets. Users of Non-smart phones, popularly known as ‘Yam’ phones are not left out; they can dial *226# and follow the prompts to enjoy the service.
Mr. Twum Asare said customers can pay bills everywhere without walking and spending any money for Tax fare, adding,the use of the short code and App for payment does not attract any charges and electronic levy.
Known as ‘ECG Power’, the app, designed in-house by the ICT staff of ECG, will make it possible for 2.8 million out of the company’s 3.8 million customers to make payments for power purchased and services rendered by the Company.
Speaking at the launch on Tuesday (February 18, 2020) Vice President Bawumia expressed delight at the unveiling of this “innovative application that will enhance the delivery of an essential public service to all ECG customers – from households, organizations, small businesses and industry.
Source:Mybrytfmonline/Mensah Atakora
