The Electricity Company of Ghana (ECG) has suspended the distribution of March 2020 Light Bill to its customers over the Pandemic COVID-19.
The suspension is expected to continue in April if cases of the deadly disease keep on rising in Ghana.
Speaking at a public sensitization program in Asamankese, Mr. Abraham Lincoln, Eastern Regional Marketing Manager of ECG, said the move to suspend the distribution is to protect their workers from contracting the COVID-19.
According to him, customers can request for March bill print out from their offices to pay their bills to avoid double billing and said there is no free light bill for three months as water is free which was announced by the President.
He said customers can make payment base on their averages in previous months and stressed the need for customers to pay their bills on time.
Mr. Abraham Lincoln said the company in the Eastern region is ready to supply power daily for clients despite the crisis in the Country and the World.
The Public Relations Officer in the Region, Mary Oppong Eshun said mobile application designed to make the purchase of electricity credits and the payment of bills more convenient for customers of the Electricity Company of Ghana (ECG).
She said Users of smartphones can download the app from the Google Play Store or Apple App Store, create an account, add the meter number, and top up or pay bills using mobile money wallets. Users of Non-smart phones, popularly known as ‘Yam’ phones are not left out; they can dial *226# and follow the prompts to enjoy the service.
Known as ‘ECG Power’, the app, designed in-house by the ICT staff of ECG, will make it possible for 2.8 million out of the company’s 3.8 million customers to make payments for power purchased and services rendered by the Company. This figure is expected to rise by the end of the year when old meters are replaced with smart ones.
Source: Mybrytfmonline/Kofi Atakora
