The Customs Brokers Association Ghana (CUBAG) has held 2023 its second annual general meeting in the Eastern region to deliberate on issues and improve its service delivery to spark progress in the coming years.
CUBAG, a non-governmental organization of corporate bodies, is to ensure the highest standard of efficiency, quality service delivery and observance of regulatory measures by its members to enhance the administration of indirect taxation.
The Acting President of CUBAG, Nana Fredua Agyeman Ofori-Atta explained that CUBAG has obtained a strong track record in handling various types of shipments and navigating complex logistics challenges.
Mr Ofori-Atta stated the association regulates and controls the operations of the Custom House Agent (Clearing Agent) and offers comprehensive and reliable freight forwarding services in the country.
Speaking to the press during the 2023 second annual general meeting at Capital view hotel in the Eastern region, Mr Ofori-Atta said that they are working effectively to enhance customer’s satisfaction and ensure their protection.
He disclosed that CUBAG is in a transition and several important changes are taking place concurrently to help bring up to speed.
Mr Ofori-Atta added that: ‘‘INEC since inception in 2021 has continued on its transformation agenda to reshape the very fabric of our dear association CUBAG. I am happy to report that the change has been phased and incremental.’’
Mr Ofori-Atta affirmed that CUBAG, under the guidance of its dedicated leadership, is poised not only to meet the current challenges but forge ahead as thought leaders and doers in shaping the future of freight forwarding in Ghana.
Mr Ofori-Atta called on Ghanaians to have faith in the government.
He urged clients to keep their clearing documents safely after goods have been cleared from the port.
The Deputy Commissioner of the Customs Division of Ghana Revenue Authority (GRA), Emmanuel Ohene on behalf of the commissioner said in a speech that CUBAG, as a vital partner in the customs ecosystem has played a crucial role in facilitating trade and contributing to the economic development of our nation.
To him, CUBAG commitment to professionalism, ethical conduct, and continuous improvement is commendable.
Mr Ohene indicated that working together as a team can consolidate the gains of the transition, navigate the challenges of a changing industry, and ensure long-term success for both the Customs Division of GRA and for all stakeholders in the Ghanaian trade community.
He added that the transition of the Customs Management System to the Ghana Integrated Customs Management System (GICMS) has modernized customs operations, increased revenue collection, facilitated trade flows, and enhanced transparency and efficiency.
Mr Ohene continued that consolidating the gains of the transition is not just a choice; it is a necessity to sustained success.
‘‘Let us reflect on what has brought us to this point-a commitment to excellence, a willingness to challenge the status quo and a deep understanding that success in our industry is contingent upon our ability to evolve,’’ he said.
Mr Ohene said that there is a need to focus by embracing continuous learning and development as the industry is evolving rapidly, and new technologies and regulations are emerging constantly.
‘‘We must invest in training programs and resources to ensure that our workforce remains equipped with the necessary skills and knowledge,’’ he proposed.
Mr Ohene added that the Customs Division of GRA cannot achieve success on its own but rather foster collaboration and partnership.
He explained that working closely with stakeholders such as CUBAG, freight forwarders, shipping lines, and other industry players to streamline processes, address challenges, and identify opportunities for mutual benefit.
Mr Ohene stated: “We must prioritize integrity and ethical conduct. We must work together to eliminate unethical practices and ensure that all stakeholders adhere to the highest standards of integrity.’’
“We must remain adaptable and resilient. The industry landscape is constantly changing, and we must be prepared to adjust our strategies and approaches accordingly. We need to be open to new ideas, embrace innovation, and be willing to learn from our mistakes,’’ said Mr Ohene.
Mr Ohene added that dedication, collaboration, and innovation, will help build a more efficient, transparent, and prosperous trading environment for the benefit of all Ghanaians.
The theme of the 2023 second annual meeting was entitled “Consolidating the Gains of the Transition for Success in an Ever-Changing Industry.”
Source:Mybrytfmonline.com/Solomon Nartey
