London, United Kingdom – June 4, 2026
Ghana has unveiled an ambitious strategy to position itself as Africa’s leading hub for outsourcing and digital services, underpinned by targeted investments in talent, policy reforms and enabling infrastructure to attract global investors.
Delivering a keynote address at the High-Level Global Business Services Roundtable in London, the Minister for Communications, Digital Technology and Innovation, Hon. Samuel Nartey George (MP), declared that Ghana is ready to scale rapidly within the global digital economy, shifting the narrative from potential to execution.
“The question is no longer whether Ghana can compete, but how swiftly we can scale,” the Minister stated before an audience of global investors, industry leaders and development partners.
The Minister outlined a deliberate pivot to position services such as Business Process Outsourcing (BPO), IT-enabled services and artificial intelligence support as major export drivers, placing them on par with traditional commodities such as cocoa, gold and oil.
He explained that Ghana’s strategy is anchored on three key pillars: the digitalisation of public services, the productisation of exportable digital services, and deeper integration into global and continental markets, particularly through the African Continental Free Trade Area (AfCFTA).
According to him, Ghana’s expanding digital backbone, including the national identification system, interoperable mobile money ecosystem and online government service delivery platforms, has laid a strong foundation for a competitive and scalable services economy.
Talent, Time Zone and Stability as Competitive Edge
Highlighting Ghana’s readiness as a global delivery hub, the Minister pointed to the country’s youthful and skilled workforce, with over 100,000 graduates entering the labour market annually, alongside a strong base of English-speaking professionals.
He emphasised Ghana’s strategic location within the Greenwich Mean Time (GMT) zone, which enables seamless, real-time service delivery to key markets across the United Kingdom, Europe and North America.
The Minister noted that Ghana’s longstanding democratic stability, consistent policy environment and expanding digital infrastructure, including nationwide fibre connectivity and ongoing 4G and 5G rollout, provide a reliable and low-risk destination for investors.
Ghana Digital Centres Driving Industry Growth
The Minister identified Ghana Digital Centres Limited (GDCL) as a central pillar of the country’s outsourcing strategy, describing it as the operational engine driving Ghana’s Global Business Services (GBS) ambition.
GDCL, he noted, is actively developing purpose-built infrastructure, industry-aligned talent development programmes and investor support systems to accelerate the establishment of outsourcing operations in Ghana.
“GDCL ensures that when an investor chooses Ghana, the infrastructure is ready, the talent is trained and operations can begin seamlessly,” he said.
Policy Reforms to Attract Global Investors
On the policy front, Hon. George disclosed that government is implementing coordinated reforms across key institutions, including the Ghana Investment Promotion Centre (GIPC), Ghana Free Zones Authority (GFZA), Ghana Revenue Authority (GRA) and the Data Protection Commission, to ensure a transparent, competitive and internationally aligned business environment.
He added that Ghana is aligning its data protection and cybersecurity frameworks with global standards to support high-value services in sectors such as finance, healthcare and insurance.
Hon. George added that, Global outsourcing firms such as Concentrix and Teleperformance have already established operations in Ghana, with government actively targeting the entry of additional international players.
Driving Youth Employment Through Digital Jobs
Beyond economic growth, the Minister underscored the sector’s transformative potential for youth employment. He noted that a single mid-sized outsourcing centre can generate up to 1,000 jobs within 18 months, while larger operations can create as many as 5,000 jobs within three years.
“These are not low-end jobs. They are roles in software development, customer experience, finance and artificial intelligence, jobs that transform lives and create global career pathways,” he emphasised.
Call to Global Investors
In his closing remarks, the Minister urged global firms to view Ghana not as an emerging option but as a strategic destination for long-term investment in digital services.
“We are not offering a promise; we are offering a platform,” he stated. “Ghana is ready, Ghana is open, and Ghana is moving.”
The roundtable forms part of Ghana’s broader international engagement to attract investment into its fast-growing digital economy and position the country as a key player in the global services value chain.
Source:Mybrytfmonline.com
